Hotmail

Launched in 1996, Hotmail was one of the most popular webmail service platforms. Microsoft took adopted Hotmail just after a year of its release. Hotmail provides services like webmail, contacts, tasks, and calendar. It is available in 36 languages, which is one of the reasons why it became one of the world’s most used webmail services.

In 2012, Microsoft decided to replace Hotmail to its newly launched webmail service outlook.com, which was almost a replica of Hotmail. Now, if you try to access hotmail.com or live.com, you are redirected to outlook.com.

In 2015, Hotmail had a large customer base of 400 million active users all across the globe, which demonstrates its legacy in the modern world of mobility. You can now utilize a lot more services with Hotmail like OneDrive, MSN, Skype, and Webmail services.

In this guide, you will learn about some general issues faced by Hotmail users with their respective solutions.

Complete Guide to Hotmail and Solutions to All General Issues Faced By Users

Hotmail Login Problems

If you are facing any problem while logging in to your Hotmail account, you can follow these steps to resolve the issue:

How Do I Log Into My Hotmail?

• Open the Hotmail login page at hotmail.com, where you need to click Sign In.
• Enter your Hotmail account credentials like the email address or registered phone number and password.
• Proceed by clicking Sign In.

Recommendations

• You can mark the checkbox to keep you signed in, so you do not need to enter all the credentials again on your device.
• Also, you are advised to unmark the checkbox to add your password every time you sign to your Hotmail account on your device.

Forgot Hotmail Password

If you have forgotten your Hotmail account, this section will guide you with the steps to recover your Hotmail account password.

How to Recover Hotmail Password

• Firstly, open the Hotmail password recovery page at https://account.live.com/password/reset.
• You need to open to your Microsoft account security options and tap the password security button available on the same page.
• You may be asked to verify your phone number with the help of an OTP sent to your registered mobile number. However, you can also choose your registered email address for the same kind of verification.
• You need to enter the last four digits of your registered phone number to verify your phone number and then enter the security code sent to the same phone number.
• After verifying your phone number, you can change your password by entering your current password in the first tab, then the new password you want to set for two times.
• Click Save.

Hotmail Not Working

We have seen many Hotmail users posting their issues related to their accounts, which generally include improper functioning of Hotmail.

In this section, we are going to discuss the practical issues for Windows devices and the iPhone.

Hotmail Not Working on Windows Devices

Users use the Mail application inbuilt in Windows devices to configure Hotmail accounts.

If your Hotmail account is not working, you can configure it on your Windows device with the steps as follows:

• Firstly, open the Mail application, which you can search, followed by clicking the Start button.
• There, you can see a plus (+) sign or add an account option from where you can.
• After that, you can select your webmail service provider, so for Hotmail, you can tap on Outlook.com.
• On the next page, you will get a button to configure your server settings manually.
• Proceed by clicking the Next button.
• Then you need to choose IMAP (Internet Message Access Protocol) from a drop-down list available on your screen in the form of server type.
• Here, you can insert the required details related to the incoming server of Hotmail.

• First of all, on the account option from the windows live mail ribbon.
• Click on the Email button with the symbol +@.
• It will open the add email account page on the screen.
• Click on the checkbox of the name ‘manually configure server setting.’
• Now click on the Next button.
• Select IMAP from the drop-down list as the server type.
• Enter the following enumerated details in the incoming server setting for Hotmail. You can find these details here in this link 40-5760c322063e.https://answers.microsoft.com/en-us/outlook_com/forum/all/imap-smtp-servers-for-hotmailcom/76e2f1b6-b01d-4686-96

Hotmail Not Working on iPhone

Despite the fact, Hotmail is a webmail service operated and offered by Microsoft and iPhone is a product of their competitor Apple, you can use Hotmail even on an iPhone. Although you can face several process-related issues. We have seen many such problems posted by Hotmail users using the iPhone on Social Media.

Below are the steps you can follow to configure Hotmail on your iPhone device:

• Firstly, open the Apple mail application on your iPhone.
• Tap Mail and then go to the Preferences.
• Select the account in the Preferences tab.
• You can find a plus (+) icon there. Proceed by adding a new account from there.

If this does not work, you can also download the Microsoft Outlook from Apple’s App Store.

Is My Hotmail Hacked?

You might have received a security email from Microsoft saying ‘Help us secure your account’. You should never mark such a mail as spam as it would always help you to sustain your account’s security. You can find the option to check any unauthorized or unusual activity on your account in this mail so you can take immediate action if you do not recognize any particular activity.

What to Need Do When My Hotmail is Hacked

We recommend you to take some necessary steps once you realize that someone has hacked your account.

Change Your Password

After clearing all existing viruses & malware in your PC, changing your password should be the foremost priority. Also, you must mark it logged out of all devices it would be signed in.

IMPORTANT

While trying to change your password, if you face any issues in receiving your security code, we would recommend you to visit https://account.live.com/acsr to fill out the recovery in such a case.

Review the Sign In Activity

• To review an unauthorized sign-in activity, open the Security tab.
• Tap the Sign In Activity button.
• There, you can view your sign activity and raise a concern if you do not recognize any.
• Users need to verify their identity by entering a security code sent on their phone number before they tend to view the highly confidential activity information.
• After completing this cycle, you must ensure to scan the entire system if there is any malware or virus there. If you find any malware or virus there, you should remove it at the same time and set up a new password.

Protect Your Other Online Accounts

You might have some social media accounts integrated with your Hotmail account, so you need to ensure to change your passwords on those external websites too.

Block Spam Mails on Hotmail

• Begin by signing in to your Hotmail account.
• See Options available on the top-right side of the page.
• Click to see More Options.
• Processing to Preventing junk email.
• Select Safe and then Block someone on Hotmail, sending you those spam mails.
• By tapping the Blocked Senders button, the user needs to enter the email address or domain on the tab labeled Blocked email address or domain.
• To add a spam mail sender, tap Add to list.

Hotmail Errors

Hotmail Server Error 401

This type of Hotmail server error code appears when you enter the wrong credentials and eventually, the system denies the permission to show a particular directory or page requested by the users. It is mostly an issue of improper authorization.

You can follow the below steps to remove this error code:

• Check if the URL you are trying to access is correct and then, you can access the website’s main page to search for the Login or Secure Access tab.
• Delete the cache and reload the page.

Hotmail Error Code 403

This error code appears when the server does not permit Internet Explorer to display the webpage.

To remove escape this error code, we recommend a few steps to go through as follows:

• Try to check if there are server-side connection problems with Hotmail at https://status.live.com.
• It recommends the user to add the valid URL to the list of his trusted sites.

Hotmail Error Code 500

We recommend a troubleshooting method to eliminate the Hotmail Error Code 500 as follows:

• Firstly, check the service status of Hotmail at status.live.com if there are no server-side connections problems.
• Secondly, they recommend clearing the cache using the Internet Options.
• If this method does not work, you can try to use another device or a Hotmail account to ask a question to the Microsoft community at https://answers.microsoft.com.

Hotmail Error Code 17193

This error code generally appears when a user tries to add large size files in the attachments of the Hotmail mailbox. To rectify this error, the user needs to clear the message permanently from the draft or trash.