Outlook

Most of the office employees are well versed with the usage of Outlook for corporate communications. Its ease has allowed many companies across the world to adopt it as the formal mode for internally sending and receiving emails as well as for maintaining inter-company relationships and transactions. From fixing meetings to sharing links for joining webinars, setting reminders, maintaining address books, and informative archives, Outlook has explicitly helped make lives simple at the workstations.

Several Glitches faced by Outlook Users are:

• Having complications while doing the password recovery
• Password get lost including the username
• How could I prevent the virus and malware attack?
• Fix Outlook error 0x800ccc90, 0x800ccc0e, 0x80040600 and many more
• Troubleshoot the issue of Forgot Outlook Password
• How do I copy my contacts from Outlook?
• Fix: Outlook not working properly
• Forgot Outlook Password Account Recovery
• Fix the issue of Outlook Integration Error
• Outlook not sending/receiving email

But then many of us grapple with the problems when Microsoft outlook 2010 or whatever versions you are using is not responding. Today in this article, we shall have a look at some of the standard error messages that we receive and their quick solutions so that you need not rush to your IT team for help. 

Troubleshooting outlook send receive error notifications: When a user gets Microsoft outlook error message that indicates problems in sending and receiving emails. The trouble can be linked with the below attributes:

• Network trouble
• Account not syncing
• The issue in security or app

As a user, if you get Outlook send receive error, be sure to check whether you also get the following error messages along with it

• outlook error 0x800ccc90
• outlook error 0x800ccc0e

It is essential to check for the above two messages as they can provide a proper root cause analysis as to why Outlook is unable to send or receive the emails.

What if the user is unable to go through the outlook error message, then the below guidelines will be useful for troubleshooting outlook error code in Mac or any other device.

Login credential check: So, first check with the credentials of your login when you face outlook send and receive error. Make sure that valid email id, password, and username of the user account has been filled in properly. If correct settings are not deployed while configuring the account in question, then the account will fail to synchronise the emails from the mail server in question.

Some of the first things that a user must do are to update the correct username and password details with the steps underlined below:

• Access the account settings on the outlook application
• For outlook365, outlook 2010 or more recent version that is made available now, you must press
• Click files->info tab->account settings to enter the above details.
• For the user of outlook 2007, you must press
• Tools option->account settings and enter your details.

After selecting the email account, click on the change button. Hereafter the username and password must be entered, and the next button must be pressed.

Wrong login credentials can give rise to the “outlook error 0x80040115” message as well.

Email block: There are, however, some email company giants that have regarded Outlook and some more third-party mail app as a not so secure email platform. In this case, they work by blocking the incoming connection, and as a result, the user may face Outlook send receive error messages.

In this case, the user has to visit the email account of such an email with the help of the browser and click to activate the “less secure app” feature. For different apps, the link for the less secure app is embedded below. You can choose to enable it as per whichever email you are using (Gmail or yahoo).

Enable less secure app on Gmail

Turn on third-party app access on yahoo.  

Check of server information: After finishing the checking of email login credentials, the outgoing and incoming server details need some cross-checking. The correct incoming server name, authentication type, and port number must be configured with the user account. You need to check for the IMAP server information of your yahoo mail or Gmail. Once that is done, the user can continue with the process of troubleshooting.

In many instances, it has been found that the user has been struggling through the send and receive error since the incoming or the outgoing ports fail to respond appropriately. As a result, the syncing of the outlook app is not possible with the user’s email server.

In such a case, the following addresses must be tried out.

1. POP port 995 (SSL must be on)
2. IMAP port-993 (SSL must be on)
3. SMTP port -465 (when SSL is on) and 587 (when TLS is on)

After these changes are done, press the test account settings to check whether now emails can be sent and received.

Connectivity check: Most importantly, the internet connection must be checked. For this, send receive error can persist. Also, check whether the firewall is posing as an obstacle to the connection or not. The firewall has been found to pose a problem when the user receives the notification “Outlook not responding.”

Firewall posing threat: Turn off the firewall program on the device and disable all VPN and proxy programs, if required. After taking these steps, restart the computer and check.

Antivirus problem: Antivirus is specifically helpful in computer security t0 ward off programs that are unwanted and can be harmful. But most users do not renew it from time to time, and this can cause problems of blocking the programs and halt the communication between the mail server and Outlook.

At times this can also be the solution to Outlook not responding. Therefore, uninstall the antivirus program and follow the instructions that are displayed.

For outlook error mac users can follow the instructions below:

Drag the antivirus to the trash folder after selecting it. Now restart your Mac and open Outlook again on it and click on the send and receive a button to get emails again.

Full mailbox issue: Sometimes, full mailbox issues can cause trouble in Outlook send receive errors. So have your mailboxes cleared and reopen the app to find it working fine.

Time and date settings: Outlook will not be in a position to maintain a secure SSL connection if the date and time settings are incorrect in the user device. And the send and receive error can be there due to this. So do check for this and have it corrected to solve the error.

Enable safe mode: The outlook app may require to be opened in safe mode by initiating the run box on the computer. After this, outlook.exe/safe must typed and entered. This can also solve the problem and allow the user to send and receive emails in Outlook again.

 Account removal and reconfiguration: This should be the last resort if none of the above works. Remove the account from the app and get it reconfigured. For this, the user must access the account settings section and pick their email account and push the remove button and click on the yes key. In this way, the account will be removed.

Apart from the general send receive an error, there can be some specific issues like Outlook send receive error 0x800440610. This error can be generated when the user sends a large-sized file through MS Outlook or via Outlook Express. Such files can get stuck in the outbox of Outlook itself, unable to be delivered. The most important thing that should be done in this case it to delete it, which becomes a tedious affair. To help that, the user has to enable the “Offline Mode” in MS Outlook and then have this file deleted.

Now we look into the problem “cannot start Microsoft outlook” faced by users. The fix described here will more or less work in all the versions and will have Outlook working in no time at all. The primary cause of this error is a corrupted Navigation Pane settings file (profilename.xml). The profile name referred to here is the Outlook profile’s name for the user. When we find the size of this file as 0 KB, we can consider it as a good indication that it has grown corrupt. The reason behind this is unknown.

In this case, we suggest removing the navigation Pane configuration file.

• For this, click on the “Start” button and then click “Run.”
• Now in the search field type outlook.exe /resetnavpane. Copy the text as it is with space.
• Now press on entering to reset the Navigation Pane settings and try opening Outlook again.

Lastly, in this section, we discuss the query, How do I fix outlook not responding

Outlook took over by some other process: If some more goth process takes over Outlook, then it can cause freezes and lags. To cross-check, the user must check the status bar at the bottom of the computer screen. The information that the manager is in use at that instant can be found there. Just wait for the completion of the process.

As another solution, we advise you to install windows updates or maybe update the Outlook itself.

Specifically, the user receives the error message “outlook not responding when deleting emails” when the user missed scheduling the timed event responsible for purge execution. The following steps can be useful.

• Access the admin interface and select a domain under “Domains and users.”
• Now select the “Purge settings.”
• Select “expunge deleted messages” only and preferably set the value for purging every one day.
• Now select purge all folders.

The above steps will only delete emails which the user has already deleted and nothing else.

All the above procedures discussed should primarily solve some of the common outlook problems.