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Mark Zuckerberg and his roommates founded the American social media and technology company Facebook Inc. They were fellow Harvard College Students, namely Andrew McCollum, Eduardo Saverin, Chris Hughes, and Dustin Moskovitz. It was initially called Facebook.com, which is the leading global social networking website today. Today this social media network company is considered as one of the Big Five technology companies along with other big tech giants like Google, Apple, Amazon, and Microsoft. Facebook offers additional services and products, as well. Recently it had acquired Oculus, WhatsApp, and Instagram. It also holds a 9.9% stake in Jio. Other social networking sites have been developed independently by it, and they are the Facebook Watch, Facebook Portal, and Facebook Messenger. With so many services initiated, the company has a vast number of users daily using it, and they come across many kinds of problems that will be discussed here to enhance the user experience.

How to retrieve forgotten Facebook password?

So, we will discuss in this section what users should do if they forgot Facebook password and how to reset the Facebook password. If the user has never made use of a password manager, it is difficult if they forgot the password for Facebook. It is not possible to recover the Facebook password that was used initially. But the user will find the methods below easy to get access to their account if they reset the Facebook password. Whether the user himself forgot Facebook password and email or have someone change it without taking permission from the user rightfully, there is a simple way to retrieve it. Changing the Facebook password will be different when the user knows their current password, but they still want to change it for the sake of security.

  • So, after a Facebook login error or an unsuccessful attempt, Facebook will display the user “Recover your account” tab right below the password field. Users must go ahead and click it.

But if the user forgot Facebook password and email both then they need to access the homepage of Facebook and click the “Forgotten Account” link under the login fields instead of the method we have discussed below:

  • After this, the user must enter the email id used for signing up in the Facebook account and then click on the “Search” button.
  • If Facebook can find a match, then it shows the results screen to the user. “This is my Account” button is there, which must be clicked now.
  • Based on the kind of information provided by the user while setting up the account (the security settings chosen at the time of account creation) user will be presented with different options for resetting the password.
  • After selecting the method, the user must click on “Continue.”
  • Now Facebook will send a code in the email that has been used for setting up the account, and the user can click on “Click here to change your password” link that will be displayed and then copy the reset code and paste it in the site of Facebook.

Note: The process is much simple when you click on the “Change Password” button in the email, and the whole process of code entry can be circumvented.

  • Either of the options will take the user to the place where a screen shall prompt the user to type the new password. Now select on the link “Choose a strong password” and hereafter click the “Continue” button.

If a Facebook password is forgotten, then another method will employ Gmail to log in to the Facebook account. Let us have a look at that.

If the user had connected their Gmail account to their Facebook account while signing in, then they can also log into Google for gaining immediate access to Facebook, thus solving their query of how to change the password on Facebook. And this process will bypass the confirmation email and code that would have been sent to the user’s email id at all.

  • For a secure login screen for the Gmail account, a pop-up window will open up. Users must click on the account with which they signed up.
  • In the next screen that is displayed, the user must type their Google password and press on the “Next” button.
  • Now the user must type the new Facebook password they wish to use and then click on the “Continue” button.

Now we shall have a look at resetting active sessions on Facebook after changing the user password.

  • So once user reset their password on Facebook, they will be given the option to log out of active sessions from other devices, or they can choose the opportunity to stay logged in.
  • In case the user forgot the password, they can trust that their account is safe, and they need not fret about signing in again on other devices and can choose the “Stay logged in” option.
  • If the user suspects that their account was compromised, then they can select the “Log out of other devices” option. Hereafter all the sessions on the user’s phone, PC, tablet, and any other device, if available, will now be signed out, and the user needs to sign in on them again with the use of a new password.

Now the user must go through a few steps to ensure that their account is safe. If a user suspects someone had toyed with their account, then Facebook can check to see whether there are any visible changes in the account’s basic information setting, including a profile picture, name, installed applications, or any activity.

Finally, Click on “Go to the news feed,” and the user will be done with the steps.

For setting up better security, Facebook provides users with quite a few options other than just a standard password for regular use. A two-factor authentication step can be set up by the user, and he or she can specify authorized devices from which they can sign in, name a few trusted contacts, and more. If these settings can be reviewed, then the Facebook account will be secure.

What to do if the user forgot the Facebook messenger password?

The steps are as given below for the password recovery of Facebook Messenger and to login online.

  • https://store.messengerinternational.org/account/login on this link user must click and access the “Forgot Password” form.
  • Now the user must enter the email address that has been linked with the Facebook Messenger International store account.
  • Now access the above email to receive a “Password Reset” email. And to be sure, we will advise users even to check their spam and junk folders once if they do not receive the email for a few minutes in the main primary inbox.
  • Now the user must click on the “Reset your password” link.

Enter the new password in the form, and then they can log in with the email and password.

So, when the user does not know how to change the Facebook password, these are some of the steps to follow.

What to do when Facebook is not working?

We often hear users say, “why is my Facebook is not working?’. It can include a range of problems like

Facebook is not loading pictures, which can happen due to incompatible browsers used in mobile like Opera mini instead of Google Chrome. It can also be notifications on Facebook not working. Let us go through a few quick fixes for common problems.

Facebook news feeds are not working: User must try clearing cache files and data from the system and check, and if it still does not work then they can try reinstalling the app to solve the problem of Facebook not loading feeds.

Facebook Ads not working: There can be various reasons for that like too narrow or broad audience selection. Avoid the “and” setting when the user wishes to broaden the audience and tighten the parameters with the same settings if the user wishes to narrow it down.

Messenger on Facebook is not working: This can be related to the problem of Facebook not working on android. User needs to check the operating system of their android and clear cache and memories to solve this.

Facebook error code 2: Facebook error 2 is a problem where we find Facebook not working due to the inability to connect to internet servers. iPhone users mainly face this problem. Users must access the settings and reset locations and start their mobile once again to see if the issue is resolved or not.

Facebook error code 1: Login issues will be faced in this error, and the user must check on their network settings and reset it to solve this problem.

Pictures on Facebook not loading: This is usually a FB server problem or a slow system. So, we recommend the user to clear cache and update their device to solve the problem of Facebook not loading.

Facebook Messenger Error 368: The error code pops up with an error message saying “Messenger unfortunately stopped.” The problem arises due to several factors like the storage issue. If any file associated with Messenger got deleted, it will also result in the error 368. To fix the problem, you should remove cache or cookies from your phone and then restart the system.

Facebook Network Error: One of the problems that often tend to bug the FB users is the network error issue. It is often caused after the update. While no one exactly knows the possible causes, there are a few hacks that you can still try. If you want to know How to fix network error on Facebook, you should try to eliminate temporary files from the device. Delete all the cookies and cache. You should disable extensions and plug-ins. Also, trying another browser might also fix the problem.

Facebook error message ‘Sorry, something went wrong’:  It is one of the most common FB error message. It is mostly caused due to unstable internet connection, wrong login credentials, no storage space, and so on. The best way to deal with this is to switch to a reliable network. Also, remove unwanted files and browsing history. Update the app/software to its latest version.

Facebook error code 994: This error code is often represented as the Runtime Error, and it is caused due to the corrupt installation of the Facebook App. Or, if you are using an outdated version, you might face FB error 994 or Facebook Runtime error. To fix this up, make sure that you have checked all the internet settings and updated the Facebook App. You must also remove all malicious programs from the device.

Facebook Installation error code 504: While you are trying to update or download Facebook Application on an Android device, you are most likely to get Facebook Installation error 504. It is not an error of Facebook but of Google Play Store, which shows this error message when there is poor internet connectivity.

How to do live chat on Facebook?

To connect with Facebook Live Person, you need to dial their official phone number, which we have enlisted at the top of this webpage. But, as no one answers the number, you wouldn’t be able to connect with them easily. Alternatively, you can click on the ‘Request Instant Help’ link for quick solutions. It will connect you with a reputed company with which we have collaborated to provide you quick assistance.

Why is my Facebook messenger not working?

If you facing trouble while using Facebook Messenger, you need to understand that it happens due to piling up of temporary data. Clear up cookies, caches, and browsing history. Also, make sure you have entered the correct login credentials. In fact, you should use a stable internet connection.

How does Facebook Messenger work?

Quite similar to any other messaging app or website, Facebook Messenger is an app used for the sole purpose of building personal communication via chats. One can send messages, pictures, GIFs, and videos. The Facebook Messenger is integrated with Facebook and you can use this app separately as well.

Lastly, we shall tell you how to block someone on Facebook?

The steps on Facebook are straightforward to block any unwanted person in the list.

  • From the top right of Facebook, select the option ‘Settings.’
  • From the left side of the menu, click on “Blocking.”
  • From the Block users section, the user can enter the name of the person she wants to block and can click on Block.

These are some of the common errors that you might encounter while using the AT&T services. Read the entire article to get in-depth knowledge of related things.

Frequently Asked Questions

You can try solving the issue by clearing the app cache by checking the ‘Installed apps’ in ‘Settings’. If the issue persists, try uninstalling the updates or remove the app and install it again. Alternatively, you can try to connect with the desired network again by clicking on the Forget Network option under WLAN/ Wi-Fi settings in your device.

Users will have to log in to the messenger with Facebook credentials. Before you proceed, you will be asked to confirm if you want to proceed with a similar name. Also, choose the pages you would like to connect to. Choose the option and proceed by clicking OK. Finally, you will have to confirm the pages from which you want to receive the chat. To finalize, click CONNECT.

It can be difficult to contact Facebook directly, as it does not accept any phone calls for customer support. In such scenarios, one of the most reliable ways to contact is through Facebook Help Center for reporting any issue. “Report a problem” option will be available under the dark circular icon at the top right corner after logging in to your account.

Once you log in to your Facebook account, click the ACCOUNT tab at the top left corner and select the ‘Help Center’ option. Type your keyword (‘Contact Facebook’) in the required field. A list of options to contact Facebook will appear. Read the information and click the ‘Here’ or ‘Contact’ option. Complete the form and click ‘Submit’.

Try to restart your phone. Alternatively, you can opt to close the Messenger application and then restart it. If the problem isn’t resolved, remove the messenger application and install it again. If everything fails, you will have to reset all the settings through the Settings menu of your device.

Facebook does not offer any telephonic assistance for its customers. If you face any issues, you can select the “Report a problem” option under the ACCOUNT tab after logging in to your account. You can choose from the following options: 

  • General feedback
  • Payment issue
  • Something isn’t working
  • Abusive Content

Users can check their followers by going to their profile page. Under your cover photo, click ‘Friends’ option. Click on ‘More’ and then ‘Followers’. If you cannot access any such option, either you do not have any followers or have not enabled that feature. In case you want to have followers instead of friends, you can choose the button below the Friends tab that will allow everyone to follow you.

Select the options icon that is available on the top right of Facebook. Click ‘Groups’ and then select the group. Click “Write Something”. Scroll down and choose ‘Poll’. Further, type your question and add the options with ‘Add Option’. Finally, click the ‘POST’ option.

Users can change the privacy settings of each post that they want to make shareable on Facebook. Click the ‘Privacy’ icon and select the audience for whom you would like to make the post shareable. Select ‘Friends’ if you want the post shareable for your friends, whereas select ‘Public’ if you want anyone to share the post.